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Refund Policy

Refund in Case of Withdrawal or Dismissal

Accredited Education Programs

Purpose: If a student withdraws or is dismissed from the program, the student may be entitled to a refund of tuition paid.

This policy is in accordance with the By-Laws of the Private Career Training Institutions Agency.

To be considered for a refund, a student must submit a written notice of withdrawal to the institution. Notices of dismissal to a student must also be in written form.

1. Refunds for domestic students before the start of the program:
   
   If the Institution receives written notice of withdrawal:
   
   
   • Less than seven (7) calendar days after the contract was made, and before the start of the program of study, the Institution may retain the lesser: 10% of the total fees due under the contract or $100.00
   • Thirty (30) calendar days or more before the start of the program of study, the Institution may retain 10% of the total fees due under the contract
   • Less than thirty (30) calendar days before the start of the program of study, the Institution may retain 20% of the total fees due under the contract.
   
   
   
2. Refunds for a domestic student after the start of the program:
   
   If written notice of withdrawal is received by the Institution, or a student is dismissed:
   • Within 10% of the program of study’s duration, the Institution may retain 30% of the total fees due under the contract
   • Within 30% of the programs of study duration, the Institution may retain 50% of the total fees due under the contract.
   • After 30% of the program of study’s duration, no refund is required.
   
   
   
3. Refund Policy for International Students:
   
   An International student is a person who is not a Canadian citizen or a landed immigrant or who has been determined under the Immigration Act to be a Convention Refugee.
   
   Student Authorization Related Withdrawals: An Institution may retain the lesser of 25% of the total fees due under the contract or $200.00 by international students who:
   • Are denied authorization from Canada Immigration
   • Do not receive authorization prior to the start of a program of study, provided that the student notifies the institution of the circumstance, or before the first day that the program of study is scheduled to begin
   • That the student, within a reasonable time, provides documentation of these circumstances to the Institution.
   
   
   If written notice of withdrawal is received by the Institution:
   
   
   • Less than seven (7) calendar days after the contract is made and before the program starts, the Institution may retain the lesser: 25% of the total fees due under the contract or $400.00
   • Thirty (30) calendar days or more after the contract is made and before the program starts, the institution may retain 25% of the total fees under the contract.
   • Less than thirty (30) calendar days after the contract has been made and before the program starts, the institution may retain 40% of the total fees due under the contract.
   
   
   Refunds after the program of study starts:
   
   If written notice of withdrawal is received by the Institution of the student is dismissed.
   
   
   • Within 10% of the program of study’s duration, the Institution may retain 50% of the total fees under the contract.
   • After 10% and before 30% of the program of study’s duration, the Institution may retain 70% of the total fees due under the contract
   • After 30% of the program of study’s duration, no refund is required

Withdrawal Policy

Purpose: Any student has the right to withdraw from the Landscape Horticulture Certificate Program.

To be considered for a refund, a student must submit a written notice of withdrawal to the Institution. Refunds will be issued in compliance with PCTIA regulations in the Refund in Case of Withdrawal or Dismissal Policy.

Community Education Courses

A 100% refund will be provided up to seven (7) calendar days prior to the start of a course. A refund will be given if the community education class is cancelled.

Registrants in Community Education courses will receive a full refund for their registered courses as long as they notify the Horticulture Centre of the Pacific 48 hours before the course starts.

Registrants who notify the Horticulture Centre of the Pacific on the day of the course but before the course starts will receive 50% of the fees as a refund.

No refund will be given once the course starts.